Hi David, cc'ing ubuntu-devel-discuss.
David Farning [2007-02-10 0:20 -0600]: > > Which flash package do you have installed? > > Which Java package do you have installed? > > Which firefox extensions do you have installed?" I think apport can help here. We should add a firefox apport hook which includes this information in the initial report. See /usr/share/doc/apport/package-hooks.txt. You probably know better than me how to figure out these numbers, but please give me a ping in IRC, then we can work on this together. > From a thread on dev-discuss I understand that pitti is working on > setting up a service that will allow LP to symbolize the reports. Right, but so far this has been a hobby project, since most of my time is taken by other allocated stuff. > In the mean time what should we do? > 1 Continue the request that user symbolize the reports. > pros > a few would be done > con > time and bandwidth intensive for users. > to be useful -dbg _must_ be installed for all packages touched in the > stack just firefox... retrace -d is better here. Hm, but for genuine Firefox crashes, firefox-dbg should usually suffice, doesn't it? > 2 Symbolize the reports ourselves. > 3 Set unsymbolized reports as dupes of a master crash These three approaches do not conflict with each other, so all of them are doable. > 4 Delete unsymbolized reports after a period of time Doesn't work in Malone at least at the moment. Rejecting the bug is the closest approximation we have for now. > Martin, do you have an estimate on when the LP service will be in place. Since it is not a disto change, but infrastructure, it is not bound by feature freeze. I figure it'll take me about 15 additional work hours to get this going, plus some assistance from the admins. The latter should be relatively easy now, since my current approach does not need any root privileges any more (and thus no complicated virtualization setup). > Would it be worth it too add an option to have apport run -retrace > before uploading the crash report. I understand you are already > being flamed about apport being too slow;( It is possible to add a UI option to run this right when the crash happens. In fact, we could display it if the user has ddebs actually available (i. e. set up in his apt sources.list and apt-get update'd). Thus we would not make the default UI more complicated, but it might be more useful for users who know what's going on and were told to add this ddeb package repository. Thoughts? Martin -- Martin Pitt http://www.piware.de Ubuntu Developer http://www.ubuntulinux.org Debian Developer http://www.debian.org
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