Public bug reported:

Since upgrading from 24.04LTS to 24.10, when applying a change to the
criteria for notification of a new Ubuntu version (e.g. from "For any
new version" to "For long-term support versions" from the Updates tab of
the Software & Updates application, the application becomes unresponsive
and an error message appears:

"Software & Updates" Is Not Responding. 
You may choose to wait for a short while for it to continue or force the app to 
stop entirely.

Clicking on "Wait" generates a repeat prompt almost immediately and I
need to keep clicking on Wait each time until the application completes
the process and exits. I did not count or time but estimate approx 6 or
7 times over 30-40 seconds.

N.B. I recently had to re-install the update-manager package as it
dissapeared completely at some point after the distribution upgrade.


Steps to reproduce: 

1. Open Software & Updates application
2. Navigate to Updates tab
3. Change the value of "Notify me of a new Ubuntu version" to "For long-term 
support versions" for example
4. Authenticate with password when prompted
5. Click on the Close button.
5. Click on Wait when the error appears.

This has occured multiple times on different days and today, however
when repeating to write this description, it worked without incident.

ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: update-manager 1:24.10.6
ProcVersionSignature: Ubuntu 6.11.0-21.21-generic 6.11.11
Uname: Linux 6.11.0-21-generic x86_64
ApportVersion: 2.30.0-0ubuntu4.2
Aptdaemon:
 
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 25 23:54:18 2025
InstallationDate: Installed on 2025-01-30 (55 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 
(20240827.1)
PackageArchitecture: all
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug oracular third-party-packages wayland-session

** Attachment added: "screenshot of timeout"
   
https://bugs.launchpad.net/bugs/2104209/+attachment/5867315/+files/Screenshot%20From%202025-03-25%2023-56-25.png

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https://bugs.launchpad.net/bugs/2104209

Title:
  Applying changes to the value of "Notify me of a new Ubuntu Version"
  causes timeout message "Software & Updates Is Not Responding"

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/2104209/+subscriptions


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