Public bug reported: [ Impact ]
* On Dell Dock, flashing the Dell provided DFU firmware cab file * Try to get the device information by $ fwupdmgr get-devices * The Dell RMM firmware will show "failed after 10 retries: failed to SetReport: transfer timed out" [ Test Plan ] * On Dell machine which supports TBT * Connect to Dell dock that utilizes dell-kestrel plugin to update the Dock firmware * run command "sudo fwupdmgr install <DFU firmware>.cab --allow- reinstall" * if the test cab is missing signature, below message will pop-up firmware signature missing or not trusted; set OnlyTrusted=false in /etc/fwupd/fwupd.conf ONLY if you are a firmware developer * run command "fwupdmgr get-devices" can get correct firmware version [ Where problems could occur ] * The SRU requires the version bump to 1.9.29 by leveraging the exception document https://wiki.ubuntu.com/firmware-updates [ Additional information ] * The upstream fix for the issue, https://github.com/fwupd/fwupd/pull/8471 ** Affects: oem-priority Importance: Undecided Status: New ** Affects: fwupd (Ubuntu) Importance: Undecided Status: New ** Tags: jira-cpl-168 oem-priority ** Tags added: jira-cpl-168 oem-priority ** Description changed: [ Impact ] - * After finishing the Dell provided DFU firmware cab file + * On Dell Dock, Flashing the Dell provided DFU firmware cab file - * Try to get the device information by $ fwupdmgr get-devices + * Try to get the device information by $ fwupdmgr get-devices - * The Dell RMM firmware will show "failed after 10 retries: failed to + * The Dell RMM firmware will show "failed after 10 retries: failed to SetReport: transfer timed out" [ Test Plan ] - * On Dell machine which supports TBT + * On Dell machine which supports TBT - * Connect to Dell dock that utilizes dell-kestrel plugin to update the + * Connect to Dell dock that utilizes dell-kestrel plugin to update the Dock firmware - * run command "sudo fwupdmgr install <DFU firmware>.cab --allow- + * run command "sudo fwupdmgr install <DFU firmware>.cab --allow- reinstall" - * if the test cab is missing signature, below message will pop-up - firmware signature missing or not trusted; set OnlyTrusted=false in /etc/fwupd/fwupd.conf - ONLY if you are a firmware developer + * if the test cab is missing signature, below message will pop-up + firmware signature missing or not trusted; set OnlyTrusted=false in /etc/fwupd/fwupd.conf + ONLY if you are a firmware developer - * run command "fwupdmgr get-devices" can get correct firmware version + * run command "fwupdmgr get-devices" can get correct firmware version [ Where problems could occur ] - * The SRU requires the version bump to 1.9.29 by leveraging the exception document - https://wiki.ubuntu.com/firmware-updates + * The SRU requires the version bump to 1.9.29 by leveraging the exception document + https://wiki.ubuntu.com/firmware-updates [ Additional information ] - * The upstream fix for the issue, + * The upstream fix for the issue, https://github.com/fwupd/fwupd/pull/8471 ** Description changed: [ Impact ] - * On Dell Dock, Flashing the Dell provided DFU firmware cab file + * On Dell Dock, flashing the Dell provided DFU firmware cab file * Try to get the device information by $ fwupdmgr get-devices * The Dell RMM firmware will show "failed after 10 retries: failed to SetReport: transfer timed out" [ Test Plan ] * On Dell machine which supports TBT * Connect to Dell dock that utilizes dell-kestrel plugin to update the Dock firmware * run command "sudo fwupdmgr install <DFU firmware>.cab --allow- reinstall" * if the test cab is missing signature, below message will pop-up firmware signature missing or not trusted; set OnlyTrusted=false in /etc/fwupd/fwupd.conf ONLY if you are a firmware developer * run command "fwupdmgr get-devices" can get correct firmware version [ Where problems could occur ] * The SRU requires the version bump to 1.9.29 by leveraging the exception document https://wiki.ubuntu.com/firmware-updates [ Additional information ] * The upstream fix for the issue, https://github.com/fwupd/fwupd/pull/8471 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2104109 Title: [SRU] Can't update Dell Dock RMM firmware To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/2104109/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
