Public bug reported: Got stuck at the splash screen while trying to shutdown, no response from the system, had to forcefully shutdown. Looks like the issue is related to clamav/clamd as we can see in the logs at 19:17:18 and 19:18:17.
ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: clamdscan 1.0.5+dfsg-1.1ubuntu3 ProcVersionSignature: Ubuntu 6.8.0-40.40-generic 6.8.12 Uname: Linux 6.8.0-40-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.28.1-0ubuntu3.1 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sun Aug 18 11:40:07 2024 InstallationDate: Installed on 2024-07-17 (32 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> SourcePackage: clamav UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: clamav (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug noble ** Attachment added: "journalctl.log" https://bugs.launchpad.net/bugs/2077264/+attachment/5806869/+files/journalctl.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2077264 Title: Stuck at splash screen while shutting down due to clamd/clamav To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/clamav/+bug/2077264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs