Public bug reported:
I accepted a "restart to install changes" request box yesterday, and my
screen immediately started to show corruption on the scan lines which
the mouse pointer has recently been on.
The corruption only happens on the built-in laptop display; external
monitors are not affected.
I have tried a reboot, and an "apt-get update; apt-get dist-upgrade"
followed by a reboot, and neither of these had any effect.
The machine is a Dell XPS13, running Ubuntu 24.04 LTS.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.8.0-38.38-generic 6.8.8
Uname: Linux 6.8.0-38-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 16 11:32:58 2024
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Meteor Lake-P [Intel Arc Graphics] [8086:7d55] (rev 08)
(prog-if 00 [VGA controller])
Subsystem: Dell Meteor Lake-P [Intel Arc Graphics] [1028:0c87]
InstallationDate: Installed on 2024-06-05 (41 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Dell Inc. XPS 13 9340
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-38-generic
root=UUID=c4cafc00-a3d5-4488-ab4b-857fcff24446 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/12/2024
dmi.bios.release: 1.5
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.0
dmi.board.name: 0CH5X9
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.8
dmi.modalias:
dmi:bvnDellInc.:bvr1.5.0:bd04/12/2024:br1.5:efr1.8:svnDellInc.:pnXPS139340:pvr:rvnDellInc.:rn0CH5X9:rvrA00:cvnDellInc.:ct10:cvr:sku0C87:
dmi.product.family: XPS
dmi.product.name: XPS 13 9340
dmi.product.sku: 0C87
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.120-2build1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.9-0ubuntu0.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug corruption noble ubuntu wayland-session
** Attachment added: "Photo of the screen corruption"
https://bugs.launchpad.net/bugs/2073252/+attachment/5797614/+files/IMG_20240716_095619.jpg
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https://bugs.launchpad.net/bugs/2073252
Title:
After recent update, screen is corrupted level with mouse pointer
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