Hello, Many thanks for the tool & instruction. However, the RtHDDump.exe generates an empty file on my end, even if I run the application in admin mode.
Best Regards, Thibaut Le mar. 6 juil. 2021 à 02:15, Hui Wang <1918...@bugs.launchpad.net> a écrit : > this is the dumptool in the windows. > > ** Attachment added: "RtHDDump_V236.zip" > > https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+attachment/5509207/+files/RtHDDump_V236.zip > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1918458 > > Title: > [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback > problem, no sound from speakers, headphones ok > > Status in alsa-driver package in Ubuntu: > Confirmed > > Bug description: > Expect : sound from speaker > Instead, obtain : no sound. > > > Tried various configuration of /etc/modprobe.d/alsa-conf with : > > options snd-hda-intel model=XXXX and > options snd-intel-dspcfg dsp_driver=3 or 1 > and systematic reboot. > > Either I get dummy output, or I get proper output detection, alsamixer > and pavucontrol seems 100% ok, but no sound comes from the speakers. > > I'm under a dualboot with Windows 10, BIOS fast boot disabled. > Ubuntu 20.04.2 LTS > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu5 > ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 > Uname: Linux 5.8.0-44-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.16 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: thibauts 1522 F.... pulseaudio > /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > Date: Wed Mar 10 18:10:30 2021 > InstallationDate: Installed on 2021-03-09 (1 days ago) > InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 > (20210209.1) > PackageArchitecture: all > SourcePackage: alsa-driver > Symptom: audio > Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp > failed > Symptom_Card: Cannon Point-LP High Definition Audio Controller - > sof-hda-dsp > Symptom_Jack: Grey Speaker, Internal > Symptom_Type: Only some of outputs are working > Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] > Playback problem > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 05/24/2019 > dmi.bios.release: 1.4 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: V1.04 > dmi.board.asset.tag: Default string > dmi.board.name: Guinness_WL > dmi.board.vendor: WL > dmi.board.version: V1.04 > dmi.chassis.type: 10 > dmi.chassis.vendor: Acer > dmi.chassis.version: V1.04 > dmi.ec.firmware.release: 1.6 > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: > dmi.product.family: Swift 5 > dmi.product.name: Swift SF515-51T > dmi.product.sku: 0000000000000000 > dmi.product.version: V1.04 > dmi.sys.vendor: Acer > mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
