I suspect a Support site would be more appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or for more support options please look at
https://discourse.ubuntu.com/t/community-support/709

Whilst Ubuntu 19.10 is EOL and thus off-topic on many support sites,
you'll still find questions that are specific to moving to a supported
release are on-topic on many.

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https://bugs.launchpad.net/bugs/1910945

Title:
  can't upgrade from 19.10

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