apport information ** Tags added: apport-collected
** Description changed: Hi, my notebook Dell G3 3590 has xubuntu 20.04 installed. The notebook is freezing randomly at boot, with the boot logo. At lock screen or a few minutes after login. I can not reboot,, not even with Magic SysRq key. Could not found a specific error with that caused this in the logs. Tested with nouveau driver and the nvidia driver (450, tested) from the software & updates panel. Logs are captured after a system freeze. Since nothing reacts anymore, I have to restart the system to capture the logs. After the dell community forum, I am not the only one with this problem. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.10 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: hannibal 2093 F.... pulseaudio + /dev/snd/controlC0: hannibal 2093 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: XFCE + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-05-13 (148 days ago) + InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + MachineType: Dell Inc. G3 3590 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-49-generic root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-49.53-generic 5.4.65 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-49-generic N/A + linux-backports-modules-5.4.0-49-generic N/A + linux-firmware 1.187.3 + Tags: focal + Uname: Linux 5.4.0-49-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 08/28/2019 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.7.1 + dmi.board.name: 0CVWRM + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd08/28/2019:svnDellInc.:pnG33590:pvr:rvnDellInc.:rn0CVWRM:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: GSeries + dmi.product.name: G3 3590 + dmi.product.sku: 0949 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1899132/+attachment/5419860/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1899132 Title: complete freeze with focal 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1899132/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
