Public bug reported:
Hi, my notebook Dell G3 3590 has xubuntu 20.04 installed.
The notebook is freezing randomly at boot, with the boot logo. At lock screen
or a few minutes after login.
I can not reboot,, not even with Magic SysRq key.
Could not found a specific error with that caused this in the logs.
Tested with nouveau driver and the nvidia driver (450, tested) from the
software & updates panel.
Logs are captured after a system freeze. Since nothing reacts anymore, I have
to restart the system to capture the logs.
After the dell community forum, I am not the only one with this problem.
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ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: hannibal 2093 F.... pulseaudio
/dev/snd/controlC0: hannibal 2093 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-05-13 (148 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. G3 3590
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-49-generic
root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-49.53-generic 5.4.65
RelatedPackageVersions:
linux-restricted-modules-5.4.0-49-generic N/A
linux-backports-modules-5.4.0-49-generic N/A
linux-firmware 1.187.3
Tags: focal
Uname: Linux 5.4.0-49-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/28/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0CVWRM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.7.1:bd08/28/2019:svnDellInc.:pnG33590:pvr:rvnDellInc.:rn0CVWRM:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: GSeries
dmi.product.name: G3 3590
dmi.product.sku: 0949
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Incomplete
** Tags: apport-collected focal
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https://bugs.launchpad.net/bugs/1899132
Title:
complete freeze with focal 20.04
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