If there is no change for any pins after plugging the headset, probably it is a hw design issue or a codec coeff setting issue, we couldn't handle it.
Please test the latest mainline kernel https://kernel.ubuntu.com /~kernel-ppa/mainline/v5.4-rc2/ If it doesn't work too. please test with windows. If windows doesn't work, probably it is a HW design issue. If windows works, please file a bug on the bugzilla of mainline kernel, maybe realtek engineer will look at this bug. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1846930 Title: [HDA-Intel - HD-Audio Generic, playback] No sound at all nor audio record at all too To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1846930/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs