According to the logs in the #1, there is no obvious errors.

Please open the gnome-sound-setting, then plug a headphone, does the
headphone shows up in the UI after you plug the headphone.

If a headphone shows up, then select that headphone from UI, and play
some sound to headphone, if there is no sound from headphone, please run
alsa-info and pactl list, then upload two logs to lp.

thx.

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https://bugs.launchpad.net/bugs/1846930

Title:
  [HDA-Intel - HD-Audio Generic, playback] No sound at all nor audio
  record at all too

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