chrome://media-internals/
Recent Player
none
Audio
{
  "AudioServiceAudioStreams": "Disabled",
  "AudioServiceLaunchOnStartup": "Disabled",
  "AudioServiceOutOfProcess": "Disabled",
  "AudioServiceOutOfProcessKillAtHang": "Disabled",
  "AudioServiceSandbox": "Disabled",
  "WebRtcApmInAudioService": "Disabled"
}

[]
Input Controller
none


Output Controllers
none


Output Streams
none

Video Capture Device Capabilities
none

Audio Focus
Active Sessionsnone


On Mon, Jul 15, 2019 at 4:50 AM Olivier Tilloy <olivier.til...@canonical.com>
wrote:

> Thank you for filing an upstream bug.
>
> Your issue is being treated as seriously as other incoming bugs. The
> problem right now is that triagers haven't observed or managed to
> reproduce the problem, which makes it difficult to know where to start.
> No one else has reported similar issues on Launchpad either, so the bug
> you're experiencing doesn't seem to be affecting many people
> (fortunately).
>
> Can you browse to chrome://media-internals/, click the button to save
> the logs, and attach the log file here? Thanks!
>
> ** Changed in: chromium-browser (Ubuntu)
>        Status: Incomplete => New
>
> ** Description changed:
>
> + (upstream bug report:
> + https://bugs.chromium.org/p/chromium/issues/detail?id=983203)
> +
>   Ubuntu 18.04
>   I expect Chrome to play videos.
>   When I try to play any video on Google Chrome for Linux, any version of
> 75 or higher, Google Chrome freezes.
>   Chrome 75 will allow sound but no video.
>   All mouse clicks become unresponsive.
>   Attempting to close Chrome after many mouse clicks causes Chrome to
> crash.
>   Even worse it often also crashes Ubuntu 18.04.
>   Google Chrome 74 or lower work without any problems playing videos.
>   It is a Google Chrome Linux version 75 or higher problem.
>   I cannot believe that neither Google or Ubuntu or any other Linux OS
> seem to completely ignore this extremely serious problem.
>   I am forced to install Google Chrome 71 to fix video playback problem.
>   I posted on Ubuntu ask, and show over 90 views but no comments.
>   One answer confirms that he has the exact same problem.
> - ---
> + ---
>   ProblemType: Bug
>   ApportVersion: 2.20.9-0ubuntu7.6
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   Desktop-Session:
> -  'ubuntu'
> -  '/etc/xdg/xdg-ubuntu:/etc/xdg'
> -  '/usr/share/ubuntu:/usr/local/share:/usr/share:/var/lib/snapd/desktop'
> +  'ubuntu'
> +  '/etc/xdg/xdg-ubuntu:/etc/xdg'
> +  '/usr/share/ubuntu:/usr/local/share:/usr/share:/var/lib/snapd/desktop'
>   DetectedPlugins:
> -
> +
>   DistroRelease: Ubuntu 18.04
>   Env:
> -  'None'
> -  'None'
> +  'None'
> +  'None'
>   InstallationDate: Installed on 2019-05-02 (66 days ago)
>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20181019)
>   Load-Avg-1min: 1.47
>   Load-Processes-Running-Percent:   0.1%
>   MachineType: MSI MS-7641
>   NonfreeKernelModules: nvidia_modeset nvidia
>   Package: chromium-browser 75.0.3770.90-0ubuntu0.18.04.1
>   PackageArchitecture: amd64
>   ProcEnviron:
> -  TERM=xterm-256color
> -  PATH=(custom, no user)
> -  XDG_RUNTIME_DIR=<set>
> -  LANG=en_US.UTF-8
> -  SHELL=/bin/bash
> +  TERM=xterm-256color
> +  PATH=(custom, no user)
> +  XDG_RUNTIME_DIR=<set>
> +  LANG=en_US.UTF-8
> +  SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-55-generic
> root=UUID=7181ee96-0bd0-4b3c-9100-fa205ef6bd1d ro quiet splash vt.handoff=1
>   ProcVersionSignature: Ubuntu 4.15.0-55.60-generic 4.15.18
>   Tags:  bionic
>   Uname: Linux 4.15.0-55-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm adm cdrom cdrom dip dip lpadmin lpadmin plugdev plugdev
> sambashare sambashare sudo sudo
>   _MarkForUpload: True
>   dmi.bios.date: 04/20/2015
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: V25.1
>   dmi.board.asset.tag: To Be Filled By O.E.M.
>   dmi.board.name: 760GMA-P34(FX) (MS-7641)
>   dmi.board.vendor: MSI
>   dmi.board.version: 5.0
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: MSI
>   dmi.chassis.version: 5.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrV25.1:bd04/20/2015:svnMSI:pnMS-7641:pvr5.0:rvnMSI:rn760GMA-P34(FX)(MS-7641):rvr5.0:cvnMSI:ct3:cvr5.0:
>   dmi.product.family: To Be Filled By O.E.M.
>   dmi.product.name: MS-7641
>   dmi.product.version: 5.0
>   dmi.sys.vendor: MSI
>   etcconfigcpepperflashpluginnonfree:
> -  flashso="/usr/lib/pepperflashplugin-nonfree/libpepflashplayer.so"
> -  flashversion=`strings $flashso 2> /dev/null | grep LNX | cut -d ' ' -f
> 2 | sed -e "s/,/./g"`
> -  CHROMIUM_FLAGS="$CHROMIUM_FLAGS --ppapi-flash-path=$flashso
> --ppapi-flash-version=$flashversion"
> +  flashso="/usr/lib/pepperflashplugin-nonfree/libpepflashplayer.so"
> +  flashversion=`strings $flashso 2> /dev/null | grep LNX | cut -d ' ' -f
> 2 | sed -e "s/,/./g"`
> +  CHROMIUM_FLAGS="$CHROMIUM_FLAGS --ppapi-flash-path=$flashso
> --ppapi-flash-version=$flashversion"
>   modified.conffile..etc.default.chromium-browser: [deleted]
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1835623
>
> Title:
>   Google Chrome Linux version 75 freezes and then crashes when trying to
>   play any video
>
> Status in chromium-browser package in Ubuntu:
>   New
>
> Bug description:
>   (upstream bug report:
>   https://bugs.chromium.org/p/chromium/issues/detail?id=983203)
>
>   Ubuntu 18.04
>   I expect Chrome to play videos.
>   When I try to play any video on Google Chrome for Linux, any version of
> 75 or higher, Google Chrome freezes.
>   Chrome 75 will allow sound but no video.
>   All mouse clicks become unresponsive.
>   Attempting to close Chrome after many mouse clicks causes Chrome to
> crash.
>   Even worse it often also crashes Ubuntu 18.04.
>   Google Chrome 74 or lower work without any problems playing videos.
>   It is a Google Chrome Linux version 75 or higher problem.
>   I cannot believe that neither Google or Ubuntu or any other Linux OS
> seem to completely ignore this extremely serious problem.
>   I am forced to install Google Chrome 71 to fix video playback problem.
>   I posted on Ubuntu ask, and show over 90 views but no comments.
>   One answer confirms that he has the exact same problem.
>   ---
>   ProblemType: Bug
>   ApportVersion: 2.20.9-0ubuntu7.6
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   Desktop-Session:
>    'ubuntu'
>    '/etc/xdg/xdg-ubuntu:/etc/xdg'
>    '/usr/share/ubuntu:/usr/local/share:/usr/share:/var/lib/snapd/desktop'
>   DetectedPlugins:
>
>   DistroRelease: Ubuntu 18.04
>   Env:
>    'None'
>    'None'
>   InstallationDate: Installed on 2019-05-02 (66 days ago)
>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20181019)
>   Load-Avg-1min: 1.47
>   Load-Processes-Running-Percent:   0.1%
>   MachineType: MSI MS-7641
>   NonfreeKernelModules: nvidia_modeset nvidia
>   Package: chromium-browser 75.0.3770.90-0ubuntu0.18.04.1
>   PackageArchitecture: amd64
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-55-generic
> root=UUID=7181ee96-0bd0-4b3c-9100-fa205ef6bd1d ro quiet splash vt.handoff=1
>   ProcVersionSignature: Ubuntu 4.15.0-55.60-generic 4.15.18
>   Tags:  bionic
>   Uname: Linux 4.15.0-55-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm adm cdrom cdrom dip dip lpadmin lpadmin plugdev plugdev
> sambashare sambashare sudo sudo
>   _MarkForUpload: True
>   dmi.bios.date: 04/20/2015
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: V25.1
>   dmi.board.asset.tag: To Be Filled By O.E.M.
>   dmi.board.name: 760GMA-P34(FX) (MS-7641)
>   dmi.board.vendor: MSI
>   dmi.board.version: 5.0
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: MSI
>   dmi.chassis.version: 5.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrV25.1:bd04/20/2015:svnMSI:pnMS-7641:pvr5.0:rvnMSI:rn760GMA-P34(FX)(MS-7641):rvr5.0:cvnMSI:ct3:cvr5.0:
>   dmi.product.family: To Be Filled By O.E.M.
>   dmi.product.name: MS-7641
>   dmi.product.version: 5.0
>   dmi.sys.vendor: MSI
>   etcconfigcpepperflashpluginnonfree:
>    flashso="/usr/lib/pepperflashplugin-nonfree/libpepflashplayer.so"
>    flashversion=`strings $flashso 2> /dev/null | grep LNX | cut -d ' ' -f
> 2 | sed -e "s/,/./g"`
>    CHROMIUM_FLAGS="$CHROMIUM_FLAGS --ppapi-flash-path=$flashso
> --ppapi-flash-version=$flashversion"
>   modified.conffile..etc.default.chromium-browser: [deleted]
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/1835623/+subscriptions
>

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1835623

Title:
  Google Chrome Linux version 75 freezes and then crashes when trying to
  play any video

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/1835623/+subscriptions

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