Thank you for filing an upstream bug.
Your issue is being treated as seriously as other incoming bugs. The
problem right now is that triagers haven't observed or managed to
reproduce the problem, which makes it difficult to know where to start.
No one else has reported similar issues on Launchpad either, so the bug
you're experiencing doesn't seem to be affecting many people
(fortunately).
Can you browse to chrome://media-internals/, click the button to save
the logs, and attach the log file here? Thanks!
** Changed in: chromium-browser (Ubuntu)
Status: Incomplete => New
** Description changed:
+ (upstream bug report:
+ https://bugs.chromium.org/p/chromium/issues/detail?id=983203)
+
Ubuntu 18.04
I expect Chrome to play videos.
When I try to play any video on Google Chrome for Linux, any version of 75 or
higher, Google Chrome freezes.
Chrome 75 will allow sound but no video.
All mouse clicks become unresponsive.
Attempting to close Chrome after many mouse clicks causes Chrome to crash.
Even worse it often also crashes Ubuntu 18.04.
Google Chrome 74 or lower work without any problems playing videos.
It is a Google Chrome Linux version 75 or higher problem.
I cannot believe that neither Google or Ubuntu or any other Linux OS seem to
completely ignore this extremely serious problem.
I am forced to install Google Chrome 71 to fix video playback problem.
I posted on Ubuntu ask, and show over 90 views but no comments.
One answer confirms that he has the exact same problem.
- ---
+ ---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Desktop-Session:
- 'ubuntu'
- '/etc/xdg/xdg-ubuntu:/etc/xdg'
- '/usr/share/ubuntu:/usr/local/share:/usr/share:/var/lib/snapd/desktop'
+ 'ubuntu'
+ '/etc/xdg/xdg-ubuntu:/etc/xdg'
+ '/usr/share/ubuntu:/usr/local/share:/usr/share:/var/lib/snapd/desktop'
DetectedPlugins:
-
+
DistroRelease: Ubuntu 18.04
Env:
- 'None'
- 'None'
+ 'None'
+ 'None'
InstallationDate: Installed on 2019-05-02 (66 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20181019)
Load-Avg-1min: 1.47
Load-Processes-Running-Percent: 0.1%
MachineType: MSI MS-7641
NonfreeKernelModules: nvidia_modeset nvidia
Package: chromium-browser 75.0.3770.90-0ubuntu0.18.04.1
PackageArchitecture: amd64
ProcEnviron:
- TERM=xterm-256color
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-55-generic
root=UUID=7181ee96-0bd0-4b3c-9100-fa205ef6bd1d ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-55.60-generic 4.15.18
Tags: bionic
Uname: Linux 4.15.0-55-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm adm cdrom cdrom dip dip lpadmin lpadmin plugdev plugdev
sambashare sambashare sudo sudo
_MarkForUpload: True
dmi.bios.date: 04/20/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V25.1
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 760GMA-P34(FX) (MS-7641)
dmi.board.vendor: MSI
dmi.board.version: 5.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 5.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV25.1:bd04/20/2015:svnMSI:pnMS-7641:pvr5.0:rvnMSI:rn760GMA-P34(FX)(MS-7641):rvr5.0:cvnMSI:ct3:cvr5.0:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: MS-7641
dmi.product.version: 5.0
dmi.sys.vendor: MSI
etcconfigcpepperflashpluginnonfree:
- flashso="/usr/lib/pepperflashplugin-nonfree/libpepflashplayer.so"
- flashversion=`strings $flashso 2> /dev/null | grep LNX | cut -d ' ' -f 2 |
sed -e "s/,/./g"`
- CHROMIUM_FLAGS="$CHROMIUM_FLAGS --ppapi-flash-path=$flashso
--ppapi-flash-version=$flashversion"
+ flashso="/usr/lib/pepperflashplugin-nonfree/libpepflashplayer.so"
+ flashversion=`strings $flashso 2> /dev/null | grep LNX | cut -d ' ' -f 2 |
sed -e "s/,/./g"`
+ CHROMIUM_FLAGS="$CHROMIUM_FLAGS --ppapi-flash-path=$flashso
--ppapi-flash-version=$flashversion"
modified.conffile..etc.default.chromium-browser: [deleted]
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1835623
Title:
Google Chrome Linux version 75 freezes and then crashes when trying to
play any video
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/1835623/+subscriptions
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