Same problem here with Ubuntu Gnome 17.04 Workaround #2 works, but it's annoying.
For the record this bug has the biggest "Heat score" of all Shotwell bugs (148 at this time, top right of screen), and it has been open for since 2014 And now ? Importance : Undecided Assigned to : Unassigned So what's the point of heat system ? (Real question) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1400470 Title: cannot download photos using shotwell via usb To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1400470/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs