I use Ubuntu 17.04 64bit. I have this problem with my Canon 120IS. I do not know how to "unmount" using nautilus as no icon appears to unmount. A complete shutdown-restart did not see the camera until I had done this several times. I tried several available usb ports. Funny, when I initiate playback on the camera it does launch Shotwell. It is just that Shotwell does not show the camera.
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1400470 Title: cannot download photos using shotwell via usb To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1400470/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs