Can you please attach one of the songs that does not work for you?
Failing that, can you please provide the value of that artist and album
title tags? (We need the *exact* spelling of the artist and album.)

The most likely cause for your problem is that, at the time, you either
did not have network connectivity, or 7digital was down. In either
scenario, the thumbnailer will back off and retry after some time. If
you try again in an hour or so, and the remote service is working again,
the thumbnails should appear by themselves.

Also, if you could attach /home/phablet/.cache/upstart/dbus.log (plus
and compressed archived version of that log), that would help us
identify the cause.

** Changed in: thumbnailer (Ubuntu)
       Status: New => Incomplete

** Changed in: thumbnailer (Ubuntu)
     Assignee: (unassigned) => Michi Henning (michihenning)

** Changed in: thumbnailer (Ubuntu)
   Importance: Undecided => High

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1559522

Title:
  Thumbnailer fails to fetch thumbnails from Internet

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thumbnailer/+bug/1559522/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to