I can only see a few most recent entries in the log, most likely because the log was rolled over and earlier entries are now in an archived and compressed log. Could you also attach any compressed dbus logs that are kicking around?
Looking through what I can see, there are a number of "FAILED PREVIOUSLY" entries, including one for "Friday Night in San Francisco", for which we know that 7digital indeed has artwork. The FAILED PREVIOUSLY entries come about because, on a previous attempt to retrieve artwork, 7digital has *authoritatively* told us that it does not have artwork for this album (by returning a 404 HTTP error). Unfortunately, 7digital has a habit of doing that when part of its index is down. The error code we get is wrong; 7digital should return a temporary error instead of an authoritative error in this case. Unfortunately, 7digital also returns the same 404 error for albums for which it truly does not have artwork, so we cannot distinguish a temporary failure from a permanent one. To avoid hammering the radio and network quota with futile attempts to get artwork that does not exist, we remember the 404 error; if we get a request for the same album again, we immediately return FAILED PREVIOUSLY. However, these failure entries time out after one week, and we try to retrieve artwork for a failed album again once the timeout expires. The upshot of all this is that the problem will fix itself aftera week (assuming that 7digital has artwork at the time the next attempt is made). So, there is no bug here. Given what 7digital is telling us, the behavior is exactly as intended, and the problem will rectify itself automatically. The only thing we could do is shorten the retry timeout. There is trade- off involved here: a shorter retry timeout means that the problem will fix itself sooner, but it also means that we will try more often to get artwork for albums that indeed do not exist on 7digital (and, most likely, never will). Note that, once a request to 7digital succeeds, we cache it and, thereafter, the album art will kick around pretty much forever, unless you have truly gigantic media collection. (But, even then, artwork is cached in LRU order, so anything you look at reasonably frequently will always be in the cache.) I'll leave this bug open for now. Please let me know whether the problem rectifies itself after a week. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1559522 Title: Thumbnailer fails to fetch thumbnails from Internet To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thumbnailer/+bug/1559522/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
