OK, my mistake.

It is not a control center issue, you are right. Google became my
friend, but after I jumped the gun, sorry about that.

The knob is not really part of the keyboard, it is another event device.

http://ubuntuforums.org/showthread.php?t=203770

I guess that it will be difficult to expect a trivial fix.

-- 
volume knob on dell multimedia keyboard doesn't work out of the box, cannot be 
configured in gnome keyboard applet
https://bugs.launchpad.net/bugs/139582
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