It may be that the version of gphoto2 you're using doesn't recognize .orf files as RAW files. gphoto2 is the libray Shotwell uses to communicate with cameras.
Do you have access to a newer version of Ubuntu (with a newer version of Shotwell)? If you connect the camera to your computer, is it available in Nautilus as a mounted filesystem? If so, you should be able to copy the files off of the camera onto your computer manually. If you import them to Shotwell that way, are they available? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1247895 Title: photo source file missing message with .orf To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1247895/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs