"Now it's clear that instead of being transparent the whole time and
just telling the community why decisions were being made, we were fed
vague explanations that made us feel disrespected and excluded from the
process." -- The Community (well, me speaking for it... ;)

Mark, nice of you to chime in, but too bad it's just to oddly pat
yourself on the back -- you haven't really vindicated yourself by
announcing that it "works" -- and have not answered the many very
reasonable questions and comments in this very long bug report. (Yes,
there are some shrill comments that deserve ignoring, but not the whole
bug.)

I guess we know the answer now: desktop users have had a bad idea
inflicted on them because Canonical was aiming for a consistent
experience across all devices. I guess it would be confusing if phone
users would be able to switch around the use of the different edges.
(Looking at the Ubuntu Phone videos, it already seems like it may take
some learning to get used to the gestures and edges.) I guess the aim is
for anyone to be able to pick up an Ubuntu device and expect the
Launcher to be on the left. I guess managing this expectation, which is
something of a branding issue as much as a usability issue, is more
important than personal customizability. Just as phone users have come
to expect that notifications are always at the top (on all OSes),
Canonical hopes they will come to expect that the Launcher is on the
left.

OK, I kinda get all that, though I expect many phone/tablet users will
disagree. (I own a Nexus 10, which has a very elongated aspect ratio. I
expect that in portrait modem having the Launcher on the left will just
take up too much real estate, and that I would want to -- but won't be
able to -- put it on the top or bottom.)

But this bug was opened for the desktop. I won't reiterate the many
reasons that it's a bad idea to lock the Launcher to the left on the
desktop, it's all in this bug. Community members have taken the time to
carefully explain the issue at length.

For me, the real bafflement of this looooong bug is not that it was
summarily shut down, but how Mark and the Ubuntu team have responded to
it. We were told about vague "broader design goals," but weren't told
exactly what Canonical was thinking about in terms phones and tablets.
Of course, we know exactly why we weren't told this: desktop users would
have *roasted* the Ubuntu team for sacrificing an essential desktop
feature on the altar of the Ubuntu brand and managing user expectations
on phones. So, I guess Mark was just thinking that he would be roasted
either way, and preferred not to provide details. Well, he's earned his
roasting fair and square now, and I hope to community will continue to
dog him and Canonical on the quality of the desktop experience.

Less baffling and more insulting were the red herrings we were tossed:
lame, transparent excuses about having to have the Launcher integrated
with the BFB, or complaints about how much work it would take to make
the Launcher movable, or after that complaints about how much QA it
would take -- after a community member tried to provide a patch that
allowed movement. An insulting waste of time for all off us, when the
real issue all along was Mark thinking about user expectations on the
phone. It's like we're just this annoyance, and we're told anything at
all to make us go away.

We're not "whining" (as Mark calls it) because we want a pet feature for
ourselves. We're sincerely worried about Ubuntu's ability to compete,
succeed and conquer. And it's not just the Launcher issue, but also the
meta-issue of listening to community concerns, treating us with respect,
and especially treating our *informed opinions* with respect, informed
through years of use of the operating system that you stapled together
from thousands of free software projects. We use Ubuntu every day, at
home and at our workplaces, across hundreds of desktops in the
enterprise, thousands of VMs in the cloud. We know what we're talking
about and you should listen to us.

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/668415

Title:
  Movement of Unity launcher

To manage notifications about this bug go to:
https://bugs.launchpad.net/ayatana-design/+bug/668415/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to