Hi, thanks for your advice Tom, sorry for not following protocol with
the private/public thing, I'm still learning how it all works. I'm
puzzled though, as the only reason I've tried anything new is the Sierra
modem doesn't work. It works fine on a Windows PC, but not this Ubuntu
machine. As I pointed out earlier, I'm a bit of a novice with the
Terminal, but I'm prepared to have a go at anything with a bit of
advice. If you were able to give me a clue as to what else to try I'd
appreciate it. Thanks.

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https://bugs.launchpad.net/bugs/933972

Title:
  Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated
  drivers from manufacturer website)

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