Tom, thanks again for your help. Below is the "modinfo sierra" and "modinfo sierra_net" you requested. I hope it helps. I've had some more attempts to make it go. It is now being detected as a Sierra Wireless Aircard 320U, I'm wondering if the problem is really an incorrect description of the plan. Is it possible to get the modem to report back it's settings?
I know it's a Telstra 4G modem and the person I'm trying to help has given me their bill but no matter what I try calling it, it simply won't connect. I've scoured the Telstra website trying to ID the plan, but I'm just going in circles. I have a Telstra Next G modem I've never had an issue with, so I don't understand what I'm doing wrong. I have learnt a few more commands when using the terminal, I suppose that's plus! Anyway, I hope you can help me, thank you for your time. Chris. modinfo sierra filename: /lib/modules/3.5.0-19-generic/kernel/drivers/usb/serial/sierra.ko license: GPL version: v.1.7.16 description: USB Driver for Sierra Wireless USB modems author: Kevin Lloyd, Elina Pasheva, Matthew Safar, Rory Filer srcversion: EAB194D6B1111FBA8A094A3 alias: usb:v413Cp8133d*dc*dsc*dp*ic*isc*ip* alias: usb:v0F3Dp68A3d*dc*dsc*dp*ic*isc*ip* alias: usb:v0F3Dp68AAd*dc*dsc*dp*icFFiscFFipFF* alias: usb:v1199p68A3d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p68A2d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6893d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6892d*dc*dsc*dp*icFFiscFFipFF* alias: usb:v1199p6891d*dc*dsc*dp*icFFiscFFipFF* alias: usb:v1199p6890d*dc*dsc*dp*icFFiscFFipFF* alias: usb:v1199p6880d*dc*dsc*dp*icFFiscFFipFF* alias: usb:v1199p685Ad*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6859d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6856d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6855d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6853d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6852d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6851d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6850d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p683Ed*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p683Dd*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p683Cd*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p683Bd*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p683Ad*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6839d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6838d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6835d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6834d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6833d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6832d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6822d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6821d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6820d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6816d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6815d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6813d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6812d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6809d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6808d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6805d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6804d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6803d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p6802d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0029d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0028d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0027d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0026d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0025d*dc*dsc*dp*icFFiscFFipFF* alias: usb:v1199p0023d*dc*dsc*dp*icFFiscFFipFF* alias: usb:v1199p0301d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0120d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0112d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0021d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0019d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0224d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0024d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0022d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0220d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0020d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0218d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0018d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p0017d*dc*dsc*dp*ic*isc*ip* alias: usb:v03F0p1E1Dd*dc*dsc*dp*ic*isc*ip* alias: usb:v03F0p211Dd*dc*dsc*dp*ic*isc*ip* alias: usb:v03F0p1B1Dd*dc*dsc*dp*ic*isc*ip* alias: usb:v0F3Dp0112d*dc*dsc*dp*ic*isc*ip* depends: usbserial intree: Y vermagic: 3.5.0-19-generic SMP mod_unload modversions 686 parm: nmea:NMEA streaming (bool) parm: debug:Debug messages (bool) modinfo sierra_net filename: /lib/modules/3.5.0-19-generic/kernel/drivers/net/usb/sierra_net.ko license: GPL version: v.2.0 description: USB-to-WWAN Driver for Sierra Wireless modems author: Paxton Smith, Matthew Safar, Rory Filer srcversion: B078278AF3F0563D9C51E5B alias: usb:v0F3Dp68AAd*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p68AAd*dc*dsc*dp*ic*isc*ip* alias: usb:v0F3Dp68A3d*dc*dsc*dp*ic*isc*ip* alias: usb:v1199p68A3d*dc*dsc*dp*ic*isc*ip* depends: usbnet intree: Y vermagic: 3.5.0-19-generic SMP mod_unload modversions 686 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/933972 Title: Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website) To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/933972/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
