The VPN helper for NetworkManager exists to simplify connecting to a PPTP server using the "pptp-linux" command line client. If you can't connect with the pptp command, then you will never be able to connect with NetworkManager. Short of pointing to a guide that suggests how you can test with the command line client, I am not able to diagnose everyone's problems with the pptp client - there are dozens of reasons why you might not be able to connect, starting with some device between your PC and the VPN server that is filtering the GRE protocol, which PPTP uses.
And no, it should not be of higher importance. As far as I can see, the problem isn't even with NetworkManager. This problem doesn't happen for everyone. A commenter on Bug 85395 suggests "With Feisty and new NetworkManager connecting to MS-CHAP authenticated network work smoothly as Scottish on a rainy day." It works fine for me on my test machines. Also, unsupported software in the Universe repository isn't ever going to stop the main distribution from releasing, and the component hadn't been updated since Edgy. There are a large set of diagnostic procedures on http://pptpclient.sourceforge.net/howto-diagnosis.phtml#lcp_timeout which you will have to follow *on your machine* for me to be able to tell anything more - like I say, it works on mine. I believe there is a 'debugging' box in the properties, which is at least a good start. If you have this problem and have the technical ability to be able to set up an old fashioned command-line PPTP connection, please comment. At this point I suspect you will have the same problem as you do with NM, which means the problem isn't in the NM plugin. Sure, debugging could be easier, but this is a reasonably hard problem. -- Cannot connect https://bugs.launchpad.net/bugs/87870 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs