I have the same problem so I will confirm the bug. As a workaround, I normally use emesene for my msn account as that is the one I use the most, and I use empathy for facebook and google chat.
I like emesene because it's almost impossible to miss a message. The icon flahes in the notification area, and on my awn dock it also flashes every 30 seconds or so. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/592859 Title: New Message Notifications in Empathy are not Attention-Grabbing Enough -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
