I have this same problem. I can connect from Pidgin with no problem. But I cannot connect from Empathy after importing the account from Pidgin into Empathy. My settings are:
User: xxxxxx.xxx...@oracle.com Pass: xxxxxx Encryption Required: no (have also tried with yes) Ignore SSL cert errors: no (have also tried with yes) Server: xxxxxxxxxxxxxx.com Port: 5223 Use old SSL: Yes ** Attachment added: "Error log" https://bugs.launchpad.net/ubuntu/+source/telepathy-gabble/+bug/576335/+attachment/1738615/+files/misson-control-19-11-10_14-42-19.log -- empathy cannot connect to Jabber account using telelpath-gabble https://bugs.launchpad.net/bugs/576335 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs