Please run the following command on a terminal to attach some useful
information related to your printing setup to this bug report:
apport-collect 562071
Another question: why did you report this bug against the yelp help
viewer?
** Package changed: cups (Ubuntu) => hplip (Ubuntu)
** Changed in: hplip (Ubuntu)
Status: New => Incomplete
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Printer does not work
https://bugs.launchpad.net/bugs/562071
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