I've not seen any improvement here using: apt-cache policy cups cups: Installed: 1.3.9-17 Candidate: 1.3.9-17
I didn't try the PPA package or make any system changes. The original issue was failure to connect via Bluetooth so I switched to the USB cable expecting that would solve the problem, only to meet this new one! The printer is automatically detected upon connection and system-config-printer appears and offers a test-page print, which then doesn't start, with the status reporting "Printer ... may not be connected" whilst the job shows as "processing". uname -a Linux hephaestion 2.6.28-11-generic #40-Ubuntu SMP Fri Apr 3 17:39:41 UTC 2009 x86_64 GNU/Linux lpstat -v device for DESKJET-995C: hp:/usb/deskjet_995c?serial=MY19P1C13F0L lpinfo -v network socket network beh direct hal direct hpfax direct hp network http network ipp network lpd direct scsi network smb lsusb -s 1:14 Bus 001 Device 014: ID 03f0:5004 Hewlett-Packard DeskJet 995c ls -l /dev/bus/usb/*/* /dev/usb/lp* /dev/usblp* ls: cannot access /dev/usb/lp*: No such file or directory ls: cannot access /dev/usblp*: No such file or directory crw-rw-r-- 1 root vm 189, 0 2009-04-06 15:50 /dev/bus/usb/001/001 crw-rw-r-- 1 root vm 189, 3 2009-04-06 15:50 /dev/bus/usb/001/004 crw-rw-r-- 1 root vm 189, 4 2009-04-06 15:50 /dev/bus/usb/001/005 crw-rw-r-- 1 root vm 189, 5 2009-04-06 16:40 /dev/bus/usb/001/006 crw-rw-r-- 1 root vm 189, 6 2009-04-06 16:40 /dev/bus/usb/001/007 crw-rw-r-- 1 root vm 189, 7 2009-04-06 16:40 /dev/bus/usb/001/008 crw-rw-r-- 1 root vm 189, 8 2009-04-06 16:40 /dev/bus/usb/001/009 crw-rw-r-- 1 root vm 189, 9 2009-04-06 16:40 /dev/bus/usb/001/010 crw-rw-r-- 1 root vm 189, 10 2009-04-06 16:40 /dev/bus/usb/001/011 crw-rw-r-- 1 root vm 189, 11 2009-04-06 16:40 /dev/bus/usb/001/012 crw-rw-r-- 1 root vm 189, 12 2009-04-06 16:51 /dev/bus/usb/001/013 crw-rw-r--+ 1 root vm 189, 13 2009-04-06 16:40 /dev/bus/usb/001/014 crw-rw-r--+ 1 root vm 189, 14 2009-04-06 16:40 /dev/bus/usb/001/015 crw-rw-r-- 1 root vm 189, 15 2009-04-06 16:40 /dev/bus/usb/001/016 crw-rw-r-- 1 root vm 189, 128 2009-04-06 15:50 /dev/bus/usb/002/001 crw-rw-r-- 1 root vm 189, 256 2009-04-06 15:50 /dev/bus/usb/003/001 crw-rw-r-- 1 root vm 189, 384 2009-04-06 15:50 /dev/bus/usb/004/001 crw-rw-r-- 1 root vm 189, 385 2009-04-06 15:50 /dev/bus/usb/004/002 crw-rw-r-- 1 root vm 189, 512 2009-04-06 15:50 /dev/bus/usb/005/001 /var/log/syslog shows: Apr 6 16:40:25 hephaestion hal_lpadmin: PPD: drv:///hpijs.drv/hp-deskjet_995c-hpijs.ppd; Status: 0 Apr 6 16:40:25 hephaestion hal_lpadmin: Added printer DESKJET-995C Apr 6 16:40:33 hephaestion deskjet_995c?serial=MY19P1C13F0L: io/hpmud/musb.c 135: unable get_string_descriptor -1: Operation not permitted Apr 6 16:40:33 hephaestion deskjet_995c?serial=MY19P1C13F0L: io/hpmud/musb.c 603: invalid product id string ret=-1 Apr 6 16:40:33 hephaestion deskjet_995c?serial=MY19P1C13F0L: io/hpmud/musb.c 135: unable get_string_descriptor -1: Operation not permitted Apr 6 16:40:33 hephaestion deskjet_995c?serial=MY19P1C13F0L: io/hpmud/musb.c 603: invalid product id string ret=-1 Apr 6 16:40:33 hephaestion deskjet_995c?serial=MY19P1C13F0L: io/hpmud/musb.c 1104: unable to open hp:/usb/deskjet_995c?serial=MY19P1C13F0L Apr 6 16:40:33 hephaestion deskjet_995c?serial=MY19P1C13F0L: prnt/backend/hp.c 676: INFO: open device failed stat=12; will retry in 30 seconds... Apr 6 16:40:35 hephaestion hpijs: io/hpmud/musb.c 135: unable get_string_descriptor -1: Operation not permitted Apr 6 16:40:35 hephaestion hpijs: io/hpmud/musb.c 603: invalid product id string ret=-1 Apr 6 16:40:35 hephaestion hpijs: io/hpmud/musb.c 135: unable get_string_descriptor -1: Operation not permitted Apr 6 16:40:35 hephaestion hpijs: io/hpmud/musb.c 603: invalid product id string ret=-1 Apr 6 16:40:35 hephaestion hpijs: io/hpmud/musb.c 1104: unable to open hp:/usb/deskjet_995c?serial=MY19P1C13F0L /var/log/auth.log shows several rejected DBus messages, which looks suspicious: Apr 6 16:40:24 hephaestion dbus-daemon: Rejected send message, 1 matched rules; type="method_call", sender=":1.64" (uid=1000 pid=5585 comm="/usr/lib/indicator-applet/indicator-applet --oaf-a") interface="org.freedesktop.DBus.Properties" member="Get" error name="(unset)" requested_reply=0 destination=":1.102" (uid=110 pid=7117 comm="/usr/lib/policykit/polkit-read-auth-helper 1000 ")) Apr 6 16:40:25 hephaestion dbus-daemon: Rejected send message, 1 matched rules; type="method_call", sender=":1.64" (uid=1000 pid=5585 comm="/usr/lib/indicator-applet/indicator-applet --oaf-a") interface="org.freedesktop.DBus.Properties" member="Get" error name="(unset)" requested_reply=0 destination=":1.103" (uid=0 pid=4317 comm="/usr/sbin/cupsd ")) Apr 6 16:40:25 hephaestion dbus-daemon: Rejected send message, 1 matched rules; type="method_call", sender=":1.64" (uid=1000 pid=5585 comm="/usr/lib/indicator-applet/indicator-applet --oaf-a") interface="org.freedesktop.DBus.Properties" member="Get" error name="(unset)" requested_reply=0 destination=":1.104" (uid=0 pid=4317 comm="/usr/sbin/cupsd ")) Apr 6 16:40:27 hephaestion dbus-daemon: Rejected send message, 1 matched rules; type="method_call", sender=":1.64" (uid=1000 pid=5585 comm="/usr/lib/indicator-applet/indicator-applet --oaf-a") interface="org.freedesktop.DBus.Properties" member="Get" error name="(unset)" requested_reply=0 destination=":1.105" (uid=1000 pid=7124 comm="python /usr/share/system-config-printer/system-con")) Apr 6 16:40:33 hephaestion dbus-daemon: Rejected send message, 1 matched rules; type="method_call", sender=":1.64" (uid=1000 pid=5585 comm="/usr/lib/indicator-applet/indicator-applet --oaf-a") interface="org.freedesktop.DBus.Properties" member="Get" error name="(unset)" requested_reply=0 destination=":1.106" (uid=7 pid=7132 comm="hp:/usb/deskjet_995c?serial=MY19P1C13F0L 3 tj Test")) -- Printer (HWModel Name) May Not Be Connected https://bugs.launchpad.net/bugs/348316 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
