You have another dpkg instance running, as indicated by your output of
"lsof /var/lib/dpkg/lock". That is not really a bug. Please close that
instance before trying to use Synaptic or Update Manager.

-- 
E: Could not get lock /var/lib/dpkg/lock - open (11 Resource temporarily 
unavailable) E: Unable to lock the administration directory (/var/lib/dpkg/), 
is another process using it? E: _cache->open() failed, please report.
https://bugs.launchpad.net/bugs/289154
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