Patricio: The scanimage reply shows that the device is detected and its permissions are properly set. From here, I do not know what the problem might be. For me, xsane worked fine when reaching this point. Perpahs you may try scanning something from the console with scanimage -v whatever.png And check the error messages that surely will show up to see if they give you any clue. It might be some wrong configuration file somewhere. Other possibility is to create a brand new user (with permission for using the scanner, of course) and try to use the scanner from this new user with the security of not having any user stale wrong configuration file hanging around. Sorry I cannot help you any more on this.
bhmb: In your case, the screenshot only showed the end of the messages. Anyway, it is enough to see that sane-find-scanner does find the scanner but the user bb-laptop has no permission to use it. Firstly, please check that the user bb-laptop does belong to the group scanner: cat /etc/group | grep scanner The user bb-laptop should appear in the reply. If not, go to the users-admin utility, edit the user bb-laptop, check his privileges and set permission to use the scanner. If bb-laptop already belongs to the scanner group, check the properties of the scanner device by typing: sane-find-scanner and then ls -al /dev/bus/usb/001/002 (where you must replace "001" and "002" by the numbers obtained with the previous sane-find-scanner command) The device node should belong to the group "scanner" -- HP ScanJet 5300C doesn't work https://bugs.launchpad.net/bugs/83587 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs