** Summary changed: - [UX530UX, Realtek ALC295, Speaker, Internal] Pulseaudio fails to detect card + [UX530UX, Realtek ALC295, Speaker, Internal] No sound
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1878702 Title: [UX530UX, Realtek ALC295, Speaker, Internal] No sound Status in pulseaudio package in Ubuntu: New Bug description: After upgrading to 20.04 from 18.04, I cannot hear anything, music and videos. In Settings/Sound "System Volume" and "Volume Levels" are OK, I can decrease and increase the volume, but I don't hear anything. Only "Input Volume" has the Speaker icon a cross, but I can increase and decrease the level. 1. DistroRelease: Ubuntu 20.04 2. Package: pulseaudio 1:13.99.1-1ubuntu3.2 3. I expect hear music or video 4. None sound came from the computer. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.2 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu May 14 23:38:54 2020 InstallationDate: Installed on 2018-05-14 (731 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: pulseaudio Symptom: audio Symptom_Card: HDA-Intel - HDA Intel PCH Symptom_Jack: Speaker, Internal Title: [UX530UX, Realtek ALC295, Speaker, Internal] Pulseaudio fails to detect card UpgradeStatus: Upgraded to focal on 2020-05-13 (1 days ago) dmi.bios.date: 03/03/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX530UX.301 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX530UX dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX530UX.301:bd03/03/2017:svnASUSTeKCOMPUTERINC.:pnUX530UX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX530UX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: UX dmi.product.name: UX530UX dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1878702/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
