I tried the install disc in live user mode. I did not want to overwrite all my files, so I didn't do a fresh install. I don't know if the live user mode not working with sound tells you anything. HDMI doesn't work either. I saw it earlier, but it has disappeared. Also, when I uninstalled and purged alsa according to one of the online suggestions, and reinstalled it, alsamixer no longer loads, saying "no such file or directory", and if I load it with -c 1, it says invalid card.
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp