thanks i will try this mark On 24 Sep 2016 6:01 AM, "Rodney Dawes" <1626...@bugs.launchpad.net> wrote:
> Can you attach before/after screenshots? You should be able to take a > screenshot by pressing both Vol Up+Vol Dn at the same time. You should > be able to attach them to the bug via the browser on the M10 or transfer > them via USB to a PC for attaching to the bug. > > If you attach with USB and with developer mode enabled, you can use the > "phablet-shell" tool on Ubuntu to shell in to the tablet, and watch > /home/phablet/.cache/upstart/dbus.log while trying to log in. There may > be some indication of what's going on printed to this file while > attempting to log in. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1626808 > > Title: > Unable to log in from bq Aquaris tablet > > Status in Canonical SSO provider: > New > Status in ubuntuone-credentials package in Ubuntu: > New > > Bug description: > Hi > > I have five Aquaris tablets I am installing some new products I have > built onto. > > On one tablet, when I try to log in to the Ubuntu One so I can get the > terminal app, I enter my email and password (correct) to log in, but I > am not logged in and the terminal app does not download. > > Without the terminal app installed I cannot run any diagnostics or get > any information about what is going wrong. > > This setup, where terminal is not on the Tablet OS by default, totally > SUCKS. > > I need support urgently. > > I cannot provide log files to you or anything else. Presumably the > Ubuntu Web web site logs will say that I am trying to log in from a > Tablet device. I wish I had some logs myself... > > Mark Anson > > To manage notifications about this bug go to: > https://bugs.launchpad.net/canonical-identity-provider/+ > bug/1626808/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntuone-credentials in Ubuntu. https://bugs.launchpad.net/bugs/1626808 Title: Unable to log in from bq Aquaris tablet Status in Canonical SSO provider: New Status in ubuntuone-credentials package in Ubuntu: New Bug description: Hi I have five Aquaris tablets I am installing some new products I have built onto. On one tablet, when I try to log in to the Ubuntu One so I can get the terminal app, I enter my email and password (correct) to log in, but I am not logged in and the terminal app does not download. Without the terminal app installed I cannot run any diagnostics or get any information about what is going wrong. This setup, where terminal is not on the Tablet OS by default, totally SUCKS. I need support urgently. I cannot provide log files to you or anything else. Presumably the Ubuntu Web web site logs will say that I am trying to log in from a Tablet device. I wish I had some logs myself... Mark Anson To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-identity-provider/+bug/1626808/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
