> From: tech-boun...@lists.lopsa.org [mailto:tech-boun...@lists.lopsa.org]
> On Behalf Of Adam Moskowitz
> 
> I don't see how that can be true: If "a bunch of users" will get errors,
> I believe your page download tester will also see those same errors. If
> it's not seeing those errors, what good is it?

If you server can handle 100,000 requests per minute, and you get 101,000 
requests a minute, then 1% of your users will get "Page cannot be displayed" or 
something similar. You have a 99% chance that your download tester will fail to 
detect the problem. If it's sustained, you'll probably detect the problem after 
100 minutes, but you really should have detected it sooner, and if you detect 
the problem only as "page failed to download" by your download test, then you 
don't know why it failed, and the problem doesn't persist, and you'll probably 
brush it off as a false alarm.


> Yes, you should still be looking at your logs, but I believe that what's
> more critical is that you monitor the service *from the user's point of
> view*, and that monitoring should reflect the users' experiences as
> closely as possible.

Agreed.
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