> Yes, you should still be looking at your logs, but I believe that what's

> more critical is that you monitor the service *from the user's point of
> view*, and that monitoring should reflect the users' experiences as
> closely as possible. If you do that, you'll know when things are wrong
> without having to look at the logs and say something like "oh, we alsl
> need to add <string1> and <string2> to the 'this is an error' list."
>

I have to disagree: when serving 1000 users per time frame, and one of them
has a problem, there's less than 1% probability your monitoring checks will
notice, and about 100% your logging will. Depending on the number of users,
1 in 1000 might be too many.

Hans
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