On Sun, Nov 21, 2010 at 10:20:05PM -0800, Derek J. Balling spake thusly:
> We use AppRiver and I cannot stand them.

I am not at all impressed with appriver either.

I run a rather large mail server receiving hundreds of thousands of emails per
day. Someone was trying to mail us from AppRiver's service and were not able to
deliver their mail successfully to us.

For mail delivery AppRiver connects from relay.appriver.com[207.97.230.34] but
HELO's with inbound.appriver.com which has no A record. So not only do they
connect from an IP different from what they HELO with but the HELO would appear
to correspond with inbound mail and has no A record. This was tripping our spam
detection heuristics. Upon contacting the admin he was rather arrogant
insisting that they have never had a problem with this before, that our MTA
must be misconfigured, and that they are RFC compliant. In fact, they are in
violation of section 2.3.5 of RFC 5321. 

This occurred almost exactly a month ago. Unfortunately due to customer demands
I had to whitelist this nonsense. I just checked and according to today's mail
logs the situation is unchanged.

-- 
Tracy Reed
http://tracyreed.org

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