Dear lister, 

I have Nokia C5 and have been held a Sim-based license of Nuance Talks more 
than six years. I got a terrible problem at the moment and would like to hear 
some feedbacks from other talks’ experience users.  

AIS which is a known mobile operator in Thailand, will launch  the 3G service 
on the international standard 2.1-gigahertz frequency to serve their customer 
during this month. Please refer the folowing URL for more detail, they were 
drawn out from two local newspapers in Thailand: 

http://www.bangkokpost.com/news/local/348897/thailand-3g-era-officially-starts

and 

http://www.nationmultimedia.com/business/AIS-soft-launches-3G-2-1GHz-service-aims-for-20000-30203756.html

They request existing customers who had used their old simcard to get a new one 
for free at their shop now onward. I tried to negotiate with my local operator 
like their call agent and shop staff, and inform them that I cannot change my 
simcard with some reasons; however, they don’t think I can use my old simcard 
any longer after the official launch of 3G service during these couple of 
month. What should I do if my Talk license bases on this simcard that needs to 
be replaced very shortly.

I tried to contact my distributor who I bought the product from their site, and 
forwarded them the payment confirmation statement in the past for their 
reference. Unfortunately, I didn’t hear anything from them for five days up to 
now. What should I do? 

Sincerely,

Eakachai
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