Since you already did the hard reset this question is kind of useless. I was wondering what version of quickoffice you were using before the reset? What version is on the phone after the reset? IF the version that is on the phone is older than the version that you were using before the reset you might be able to reinstall that newer version and that may install the license manager. I am guessing that the version on the phone after the reset is an older version and is not licensed so is limited as to what you can do whith it. IF this is true than as I said you may be able to reinstall the newer version and the license manager may come along with that. ----- Original Message ----- From: "Eleanor Burke" <eleanorbu...@btinternet.com>
To: "Talks Mailing List" <talks@talksusers.com>
Sent: Tuesday, September 04, 2012 4:44 PM
Subject: Re: [Talks] Ideas Please Quick Office


It is built in to the phone so what do you suggest from here. I am just trying the soft re-set again right now. ----- Original Message ----- From: "Stephen Giggar" <sgig...@gmail.com>
To: "Talks Mailing List" <talks@talksusers.com>
Sent: Tuesday, September 04, 2012 10:42 PM
Subject: Re: [Talks] Ideas Please Quick Office


Did you try arrowing to Quick Office from within the Menu and not through the App. Manager and then pressing CLEAR? Quick Office may be built into the phone and if that is the case, you will not be able to remove it. More then likely even if you did a *#7370# to format the phone it wouldn't fix the QuickOffice issue. Yes you would have to install Talks unless you had it on the memory card and it happend to start back up after a format.

I'm guessing the System folder was in the Data folder on the C: drive C:\Data\System? I can't pitchure the phone letting you delete the Main System folder on drive C:\System. I would expect the phone to have many more issues then what you are having if you even tried deleting that folder. As far as that goes you can't even get to the C:\System folder using the built in file manager.


Signed: Stephen Giggar
Skype: dr-phone.

Hardware eventually fails, software eventually works.
No amount of bandwidth can fix poor design.

----- Original Message ----- From: "Eleanor Burke" <eleanorbu...@btinternet.com>
To: "Talks Mailing List" <talks@talksusers.com>
Sent: Tuesday, September 04, 2012 4:27 PM
Subject: [Talks] Ideas Please Quick Office


While this is not a Talks question, I want to use my phone to read Word documents and as I am using Talks to do so I feel it is at least related to Talks.

I deleted a folder off my phone memory called System. My phone is Nokia C5.00 Deleting the System folder means that I removed my licence for Quick Office/Word.

Now if I go to Installed Files and to Office, Quick Office is there but I cannot delete it even though I have gone tried to do so. Strange thing is that if I go to Application Manager Quick Office is not there so I cannot delete it through Application Manager. Now I cannot reinstall Quick Office as it is there already. If I try and open a Word or doc document, I get an error licence Manager not installed and I am asked if I want to install. I say yes and this leads me to Quick Office on the Web. There I get an error 404 and another Error saying Page not found.

I have been in touch with Quick Office but the person there is telling me to remove the current Quick Office but I cannot.

Finally I did do a soft re-set but that did not change things.

I suppose the reality is that I might have to do a reset Factory settings but I would not be happy if i did that and the problem did not get resolved. that would also mean Talks having to be reinstalled so I am trying to avoid this.

Any ideas.

Eleanor
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Hosting of this list provided courtesy of:
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