Jamie, Just a note about the HMRC import charges rip-off: someone looks at the declared insurance value of the microphone and charges VAT on that, plus a handling charge. You have to spend time on the phone explaining that to the drones who answer and then ask for the matter to be escalated to a supervisor. If there was a charge for the repair, then that should show up on the invoice, but as I think it’s unlikely that Len charged you over £500 for the repair, the added VAT should be minimal. This happens all the time with kit sent overseas for repair and I’ve lost count of the number of times I’ve had to call the courier company and go through the process of explaining that there’s been no added value to an under-warranty repair, so no VAT is applicable. Of course, this will only get worse following Brexit, with companies like Sound Devices requiring that you send your recorder to Germany for repair.
Also, if you’re paying £85 to ship to the US, you’re being massively overcharged again: go online to somewhere like Parcels2Go and you should be able to get UPS or equivalent express service to the USA, with insurance and guaranteed delivery for under £50. Finally, if you do decide to send the mic back, you’re welcome to borrow my TetraMic until such time as yours is returned. All the best, John > On 24 Sep 2019, at 07:37, Jamie Smith <jamie.sm...@uhi.ac.uk> wrote: > > Hi Sursounders, > I wonder if you might be able to help - I have a core sound Tetramic that > needs repair and I'm looking for someone in the UK that is qualified to do > so. _______________________________________________ Sursound mailing list Sursound@music.vt.edu https://mail.music.vt.edu/mailman/listinfo/sursound - unsubscribe here, edit account or options, view archives and so on.
