Yes, I have been using Comcast for quite some time. Apparently,
sometime in late Sept. Comcast/Xfinity changed their security settings,
including the Port number, from 587 to 465. This invalidated outgoing
emails. A problem is that they never got around to telling their tech
support people about this. I spent quite a few hours on the phone with
the Xfinity tech folks. They were never able to make contact with anyone
from Mozilla.
It looks as if 'Jim' ran into the same problem. I'm fortunate in that
Stan recognized the problem and knew the cure.
Don Spam's Reckless Son wrote:
CLARENCE KRUEGER wrote:
About the 1st of October an error message comes up when I attempt to
send an email. Message is:
! An error occurred while sending mail. The mail server responded:
5.1.0 Authentication required.
Please verify that your email address is correct in your Mail
preferences and try again.
[ OK ]
I understand that this same error is happening to a number of Mozilla
emails, e.g., Thunderbird. Some entry in the Preferences section
must be changed to avoid this. Can anyone help. If not, I'll have
to say goodbye Mozilla.
Does this mean you are using Comcast? Or is this a problem with
another SMTP account?
There have been a couple of similar requests here recently, one of
them was "problems sending email" by "jim" 8 days ago.
My guess would be that Comcast have changed their requirements. Go to
their site and check what they now require for Thunderbird.
To actually make the change, you want "Mail and Newsgroups Account
Settings..." (there are a couple of ways to get there) and then go
down to "Outgoing Server (SMTP)" and "Edit" the necessary.
There were two threads here in the last few days of September:
Yahoo e-mail not working with SM v.2.49.4 and
Yahoo e-mail not working with SM v.2.49.5
(both by Henrik37) where Yahoo / AT&T imposed requirements which
cannot currently be met by Seamonkey, Thunderbird or (older versions
of?) Outlook. The requirement was OAuth2 (which SM and TB offer) but
with some extra wrinkle. If Comcast are going the same way you really
need to look at those threads, in particular the 2.49.4 one.
_______________________________________________
support-seamonkey mailing list
[email protected]
https://lists.mozilla.org/listinfo/support-seamonkey
