On 12/03/14 10:25, jay binks wrote:
I apologise if I was one of the offenders.
Not really an offend, just wanted everyone is aware of really small
chance to get any answer via private emails, so there won't be blames
about lack of reaction.
I do however have a question in relation to this thread.
Do you offer paid support for kamailio ? if so is there a web page
with information about this option ( prices, whats on offer etc ).
A list of companies is available online (including the one I am involved
with, see signature, if your question was specifically addressed to me) at:
- http://www.kamailio.org/w/business-directory/
There are others not listed, google search probably reveals them, and
mailing to busin...@lists.kamailio.org is another option.
Cheers,
Daniel
thanks
Jay
On 12 March 2014 19:10, Daniel-Constantin Mierla <mico...@gmail.com
<mailto:mico...@gmail.com>> wrote:
A message sent almost one year ago, but based on volume of private
emails related to free support on SIP, Kamailio or other
applications, perhaps it is time to refresh, with couple of extra
bits for clarification:
-
http://lists.sip-router.org/pipermail/sr-users/2013-April/077700.html
>>>
I would like to remind that, at least in my case, writing emails
directly without cc-ing the mailing list is not recommended. The
rule is also suggested in the mailing lists presentation page:
- http://www.kamailio.org/w/mailing-lists/
Unless I asked explicitly for a private email with some specific
details, the message will not be noticed and therefore not
replied. I use this email address for many public mailing lists
and it is intended only for that usage, I am reacting based on the
filters I created, unmatched messages getting the lowest priority.
There are several common sense as well as technical reasons. Here
are some along with other suggestions to improve the likeliness of
getting an answer:
- we are not answering questions on mailing lists to help only one
person, but also other people that may have similar issues in the
future -- they can find the answers in the archive with a search
engine. Also, other people subscribed to the list can learn from
conversation or contribute to the discussion, resulting in better
outcome
- the amount of unexpected messages is very high -- it is
practically a zero chance to get to the folder with messages that
didn't match any filter (thus your message is not going to be replied)
- whenever I find time, the first emails I answer are those coming
on mailing lists. They are many there as well, people are
traveling or having other personal or business projects, so
sometime is good to send a reminder if a question does not get an
answer
- starting with negative approach or no technical content, like
you are going to use something else if you don't get this
instantly, or this application is missing what so ever tutorial
giving exactly the solution you need, or simply asking for full
config of complex requirements, is not helping at all, but
actually making people to ignore your messages. Start with what
you tried and where you got stuck. Everything you get is for free,
nobody here owe you anything.
Therefore, if anyone sent me a private message asking about
kamailio or continuing a discussion started on mailing lists, then
the messages have to be resent on mailing list if one wants an
answer. A quick look in my unfiltered folder revealed hundreds of
messages during the past year, soon many will be deleted anyhow.
Note that you can always mask sensitive data (e.g., replace
passwords, IP addresses) before sending logs or config file.
Cheers,
Daniel
--
Daniel-Constantin Mierla - http://www.asipto.com
http://twitter.com/#!/miconda <http://twitter.com/#%21/miconda> -
http://www.linkedin.com/in/miconda
Kamailio World Conference - April 2-4, 2014, Berlin, Germany
http://www.kamailioworld.com
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--
Sincerely
Jay
--
Daniel-Constantin Mierla - http://www.asipto.com
http://twitter.com/#!/miconda - http://www.linkedin.com/in/miconda
Kamailio World Conference - April 2-4, 2014, Berlin, Germany
http://www.kamailioworld.com
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