I apologise if I was one of the offenders. I do however have a question in relation to this thread.
Do you offer paid support for kamailio ? if so is there a web page with information about this option ( prices, whats on offer etc ). thanks Jay On 12 March 2014 19:10, Daniel-Constantin Mierla <mico...@gmail.com> wrote: > A message sent almost one year ago, but based on volume of private emails > related to free support on SIP, Kamailio or other applications, perhaps it > is time to refresh, with couple of extra bits for clarification: > > - http://lists.sip-router.org/pipermail/sr-users/2013-April/077700.html > > >>> > > I would like to remind that, at least in my case, writing emails directly > without cc-ing the mailing list is not recommended. The rule is also > suggested in the mailing lists presentation page: > > - http://www.kamailio.org/w/mailing-lists/ > > Unless I asked explicitly for a private email with some specific details, > the message will not be noticed and therefore not replied. I use this email > address for many public mailing lists and it is intended only for that > usage, I am reacting based on the filters I created, unmatched messages > getting the lowest priority. > > There are several common sense as well as technical reasons. Here are some > along with other suggestions to improve the likeliness of getting an answer: > - we are not answering questions on mailing lists to help only one person, > but also other people that may have similar issues in the future -- they > can find the answers in the archive with a search engine. Also, other > people subscribed to the list can learn from conversation or contribute to > the discussion, resulting in better outcome > - the amount of unexpected messages is very high -- it is practically a > zero chance to get to the folder with messages that didn't match any filter > (thus your message is not going to be replied) > - whenever I find time, the first emails I answer are those coming on > mailing lists. They are many there as well, people are traveling or having > other personal or business projects, so sometime is good to send a reminder > if a question does not get an answer > - starting with negative approach or no technical content, like you are > going to use something else if you don't get this instantly, or this > application is missing what so ever tutorial giving exactly the solution > you need, or simply asking for full config of complex requirements, is not > helping at all, but actually making people to ignore your messages. Start > with what you tried and where you got stuck. Everything you get is for > free, nobody here owe you anything. > > Therefore, if anyone sent me a private message asking about kamailio or > continuing a discussion started on mailing lists, then the messages have to > be resent on mailing list if one wants an answer. A quick look in my > unfiltered folder revealed hundreds of messages during the past year, soon > many will be deleted anyhow. Note that you can always mask sensitive data > (e.g., replace passwords, IP addresses) before sending logs or config file. > > Cheers, > Daniel > > -- > Daniel-Constantin Mierla - http://www.asipto.com > http://twitter.com/#!/miconda - http://www.linkedin.com/in/miconda > Kamailio World Conference - April 2-4, 2014, Berlin, Germany > http://www.kamailioworld.com > > > _______________________________________________ > SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list > sr-users@lists.sip-router.org > http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users > -- Sincerely Jay
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