On Monday, January 12, 2004 3:47 PM, Mitch (WebCob) wrote:
> Here is one such message. The client assures me they did not at any
> time contact these guys... which is of course the con - convince the
> client you are doing what they asked you to and then do it when they
> blindly confirm...
I've never seen them send e-mail asking to renew -- it's *always* sent
by postal mail first, then they send a confirmation by e-mail, like the
one you posted, only *after* the domain owner sends in a payment. I've
had customers say they didn't do that, but after some probing they admit
they thought it was *our* invoice.
> There is a summary with info on a variety of lawsuits of this practice
> ("domain slamming") here http://www.domainhandbook.com/legal.html
They also got barred by the FTC a few weeks ago for misleading
consumers. So far, they (DROC/DROA) haven't complied with the court
orders. <http://www.ftc.gov/opa/2003/12/domainreg.htm>
> Personally I vote for scorring these buggers +100 and any more like
> them - but I think a class or common format of rule is required if
> not already existant - I imagine there are a bunch of these happening.
I blacklist their mail-from address ([EMAIL PROTECTED]/droc.com) and
review them manually, then warn the customer who these guys are, and
advise them to do a charge-back.
--
Jay Swackhamer <[EMAIL PROTECTED]>
MailPolice Spam&Virus Elimination <http://www.mailpolice.com>
Tel: 1-613-843-9358 Fax: 1-613-825-5960
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