--On Monday, December 29, 2003 12:43 PM -0500 "Christopher X. Candreva"
<[EMAIL PROTECTED]> wrote:

> As someone who owns his own ISP and frequently does support, I can tell
> you that rude messages go to the BOTTOM of the queue. Especially if they
> are from people who aren't paying customers.

(Also a ISP here, but not an owner). But I second that. As a matter of
fact, a rude message from a non paying non customer may even get deleted.

i.e. a spam complaint where our domain is being clearly forged: A polite
"Hey, you have a spammer..." will get a reply almost all the time. A "You
idiots are spamming me. Quit it! You are <EXPLATIVE>! I will report you to
the Internet Police" will almost always get forwarded to our Layer 2 Lead,
Dave Null.

> My grandfather used to say -- and someone else on the list quoted to you
> -- you catch more flies with honey than with vinegar.

<Bow> 

If there's ONE thing I learned - it's you can be a TAD rude. IF YOU PAY.
However if you have free software, you better be nice. :)

To quote Mr. Schafer:

> I did not know spamassassin is home-brew. I thought I was dealing with
> one of dozens of commercial outfits, and whom in my experience respond
> much better to "squeeky wheels" than "pretty please", being their main 
> focus is often the bottom line. In my experience, "being a jerk" works
> when dealing with commercial software outfits.

When you pay, that may be the case, but since you weren't a paying
customer,  see above.

Evan



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