On Sun, 28 Dec 2003, schafer wrote: > > > > People have no insentive to help > > rude people Stop being a jerk and you'll likely get more help. > > I did not know spamassassin is home-brew. I thought I was dealing with > one of dozens of commercial outfits, and whom in my experience respond much > better to "squeeky wheels" than "pretty please", being their main focus is > often the bottom line. In my experience, "being a jerk" works when dealing > with commercial software outfits. > > Thanks for taking the time to answer my email.
As someone who owns his own ISP and frequently does support, I can tell you that rude messages go to the BOTTOM of the queue. Especially if they are from people who aren't paying customers. My grandfather used to say -- and someone else on the list quoted to you -- you catch more flies with honey than with vinegar. Just something to think about. ========================================================== Chris Candreva -- [EMAIL PROTECTED] -- (914) 967-7816 WestNet Internet Services of Westchester http://www.westnet.com/ ------------------------------------------------------- This SF.net email is sponsored by: IBM Linux Tutorials. Become an expert in LINUX or just sharpen your skills. Sign up for IBM's Free Linux Tutorials. Learn everything from the bash shell to sys admin. Click now! http://ads.osdn.com/?ad_id=1278&alloc_id=3371&op=click _______________________________________________ Spamassassin-talk mailing list [EMAIL PROTECTED] https://lists.sourceforge.net/lists/listinfo/spamassassin-talk
