Chad Leigh -- Shire.Net LLC writes:
> On Friday, Jul 25, 2003, at 12:55 US/Mountain, Justin Mason wrote:
> 
> > However, I have heard that spamcop's reporting tool will do a decent
> > job of it;
> 
> Not in my experience.  We got blacklisted because a user on one of our
> mailing lists got infected with a virus that sent something that got
> tagged as spam by another mail list user and the spamcop people made no
> real effort to report the problem to us. They just blacklisted us when
> there was nothing that could be done -- we were not an open relay or
> people who were not members of the list were NOT sending spam -- it came
> from a list member who was virus infected.  Spamcop blows chunks in my
> humble opinion; at least until they change their business practices and
> don't wantonly blacklist whole service providers from one luser's bad
> report, and without notice to the ISP.

There's 2 issues there -- one is the reporting system (which is quite
good, sending the reports to the correct people).   The other is the
Spamcop BL, which is not so good; its thresholds are way too sensitive, I
hear -- resulting in that kind of situation.

--j.


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