Derek at CD Baby said:

> I run a consignment shop, so the emails I sent out to our vendors
> get false positive by my own SA when people hit "REPLY".
> Has anyone found a solution for this?
> Do your put your own custom headers in the outgoing mail, then
> use a filter to look for that header in the reply?

You could use a standard Subject line format like "cdbaby.com order", then
their reply becomes "Re: cdbaby.com order", and add a rule to give that
Subject line a negative score.

But really, their replies should *not* be getting FPs. What rules are
triggering, generally?

--j.


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