I think those are great points, Joe. Thanks so much. I'm really enjoying
learning from al you folks.

Jeff Elder
Digital communications manager
Wikimedia Foundation
704-650-4130
@jeffelder <https://twitter.com/JeffElder>
@wikipedia <https://twitter.com/wikipedia>
The Wikimedia blog <https://blog.wikimedia.org/>

On Fri, Oct 2, 2015 at 9:59 AM, Joe Sutherland <[email protected]>
wrote:

> Hi Jeff - Thanks for your thoughts and comments on this. We're obviously
> still pretty new to active participation on social!  My thoughts in line.
>
> On 2 October 2015 at 17:40, Jeff Elder <[email protected]> wrote:
>
>> Hey folks,
>>
>> Let's cut down on multiple posts of the same blog links to the two
>> flagship social accounts, and aim a little higher for inspired posts there.
>>
>> I count four posts to the Wikipedia Facebook page and four to the
>> @wikipedia Twitter account in the past two days for the latest News on
>> Wikipedia blog post. Buffer says those eight posts to our largest accounts
>> have resulted in just 971 clicks, and that about one in every 200 people
>> who saw two of the Facebook posts engaged in any way. (Strong engagement
>> would be about four times that.)
>>
>
> This is fair. News on Wikipedia (NoW) was conceived as a neat way to
> showcase Wikipedia's coverage of breaking news, and the images we have,
> freely licensed on Commons, to go along with them. I do think you're
> absolutely right that we tweet these posts out *a lot* and that perhaps
> putting focus on one of the "main stories" of the week is the better way to
> go.
>
> For context, obviously I try to get the posts out quickly, while the news
> is "hot". I think at the moment this is the only post we do multiple social
> pushes for in such a short space of time.
>
>
>> This is just one example of a larger issue, and I'm not singling this out
>> as egregious, just a good case study. News on Wikipedia, thanks to Joe's
>> impressive expertise, is a place where we can really shine.
>>
>
> Thanks again ;) I'm open to ideas on how to improve this feature since
> honestly, right now it's both out-of-date quickly (sometimes as soon as its
> published, since it's a quickly digest) and covering five things equally.
> I'll chat with Ed and yourself off-list to look into ways to improve this
> segment of the Blog's coverage.
>
>
>> Our social guidelines urge us to "remember, our social handles are also
>> about conversations, not just one-way broadcast pushes." Repetitive
>> posts have drawbacks: People who follow us on Twitter and like us on
>> Facebook may have seen the promotion of a routine blog post multiple times,
>> and tune out (we do see unlikes on Facebook); the algorithms note unengaged
>> posts and drop us down as an account; repetitive posts send a message that
>> we are pushing an agenda (blog post clicks) at the expense of fresh
>> communication; they drain the accounts of the lifeblood of inspiration and
>> seem canned.
>>
>
> Thanks for your thoughts on this. For those on this list unfamiliar with
> Jeff (this is indeed a public list) - he is something of a social media
> guru and has undertaken a fellowship in the study of the industry at
> Stanford.
>
>
>> The team has settled into some great and extremely useful practices
>> around blog creation, checking in on posting, and measuring metrics. But in
>> this area of pushing blog posts to the main two accounts, I believe the
>> process has gone too far into an assembly line. The flagship accounts are
>> our big stage; let's be more mindful about posting there and seek a little
>> more inspiration.
>>
>> After talking with Katherine, I'm working on a tune-up of the best
>> practices I hope to have finished next week. I'll also chime in here on
>> posts to those two main accounts especially. But for now, I'd urge us to
>> think of them as a place for our greatest hits, and work to craft posts
>> there that are important, central to the mission of free information for
>> all, especially engaging, or just fun.
>>
>
> I totally agree with this. I do think, however, that we should of course
> continue to promote our blog posts on these platforms, though perhaps we
> could resurface older profiles and features to keep things from becoming
> too much like an assembly line.
>
> Hopefully all of that makes sense... coherency isn't something I do well.
> ;)
>
> best,
> Joe
>
>
>>
>> Thoughts?
>>
>> Jeff Elder
>> Digital communications managering
>> Wikimedia Foundation
>> 704-650-4130
>> @jeffelder <https://twitter.com/JeffElder>
>> @wikipedia <https://twitter.com/wikipedia>
>> The Wikimedia blog <https://blog.wikimedia.org/>
>>
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>>
>>
>
>
> --
> *Joe Sutherland*
> Communications Intern [remote]
> m: +44 (0) 7722 916 433 | t: @jrbsu <http://twitter.com/jrbsu> | w:
> JSutherland <https://meta.wikimedia.org/wiki/User:JSutherland_(WMF)>
>
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>
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