On Wed, Nov 18, 2015 at 1:36 AM, Christian Franke <christian.fra...@t-online.de> wrote: > kamaraju kusumanchi wrote: >> >> Running gsmartcontrol on a brand new Western Digital hard drive says >> that SMART support is unavailable. The hard drive is placed in a Dual >> Bay external hard drive docking station which is connected via a USB >> cable to my computer. So my set up is >> >> hard drive -> docking station -> usb port of computer >> >> >> gsmartcontrol output: >> >> smartctl 6.4 2014-10-07 r4002 [x86_64-linux-3.16.0-4-amd64] (local build) >> Copyright (C) 2002-14, Bruce Allen, Christian Franke, >> www.smartmontools.org >> >> === START OF INFORMATION SECTION === >> Vendor: WDC WD10 >> Product: EZEX-00BN5A0 >> Revision: 0106 >> Compliance: SPC-4 > > > This is the SCSI view of the drive. > >> ... >> Docking station info: >> Sabrent USB 3.0 to SATA Dual Bay External Hard Drive Docking Station >> for 2.5 or 3.5in HDD, SSD with Hard Drive Duplicator/Cloner Function >> [4TB Support] (EC-HDD2) >> http://www.amazon.com/gp/product/B00IKC14OG >> >> Computer info: >> Dell Precision T3500 >> >> OS info: >> ... >> % lsusb -v >> Bus 002 Device 004: ID 152d:1561 JMicron Technology Corp. / JMicron >> USA Technology Corp. >> Device Descriptor: >> ... >> idVendor 0x152d JMicron Technology Corp. / JMicron USA >> Technology Corp. >> idProduct 0x1561 >> bcdDevice 1.06 > > > JMicron bridges may work with '-d usbjmicron' or '-d sat' option. > > Please provide 'smartctl -d ... -x ...' output as attachments. > > If '-d usbjmicron' works, try also '-d usbjmicron,x'. >
Thanks for the reply. Sorry for the long delay in responding to this. The drive seems to work with '-d sat' option but not with '-d usbjmicron'. Attached please find the outputs of smartctl -d sat -x /dev/sdf smartctl -d usbjmicron -x /dev/sdf raju
smartctl 6.4 2014-10-07 r4002 [x86_64-linux-3.16.0-4-amd64] (local build) Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Western Digital Caviar Blue (SATA 6Gb/s) Device Model: WDC WD10EZEX-00BN5A0 Serial Number: WD-WCC3F2XV82FT LU WWN Device Id: 5 0014ee 261c6046b Firmware Version: 01.01A01 User Capacity: 1,000,204,886,016 bytes [1.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-2, ACS-3 T13/2161-D revision 3b SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Thu Dec 31 01:35:24 2015 EST SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM feature is: Unavailable Rd look-ahead is: Enabled Write cache is: Enabled ATA Security is: Disabled, NOT FROZEN [SEC1] Wt Cache Reorder: Unknown === START OF READ SMART DATA SECTION === SMART Status not supported: Incomplete response, ATA output registers missing SMART overall-health self-assessment test result: PASSED Warning: This result is based on an Attribute check. General SMART Values: Offline data collection status: (0x80) Offline data collection activity was never started. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (10740) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 112) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x3035) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE 1 Raw_Read_Error_Rate POSR-K 100 253 051 - 0 3 Spin_Up_Time POS--K 100 253 021 - 0 4 Start_Stop_Count -O--CK 100 100 000 - 5 5 Reallocated_Sector_Ct PO--CK 200 200 140 - 0 7 Seek_Error_Rate -OSR-K 100 253 000 - 0 9 Power_On_Hours -O--CK 100 100 000 - 1 10 Spin_Retry_Count -O--CK 100 253 000 - 0 11 Calibration_Retry_Count -O--CK 100 253 000 - 0 12 Power_Cycle_Count -O--CK 100 100 000 - 4 192 Power-Off_Retract_Count -O--CK 200 200 000 - 0 193 Load_Cycle_Count -O--CK 200 200 000 - 4 194 Temperature_Celsius -O---K 112 111 000 - 31 196 Reallocated_Event_Count -O--CK 200 200 000 - 0 197 Current_Pending_Sector -O--CK 200 200 000 - 0 198 Offline_Uncorrectable ----CK 100 253 000 - 0 199 UDMA_CRC_Error_Count -O--CK 200 253 000 - 0 200 Multi_Zone_Error_Rate ---R-- 100 253 000 - 0 ||||||_ K auto-keep |||||__ C event count ||||___ R error rate |||____ S speed/performance ||_____ O updated online |______ P prefailure warning General Purpose Log Directory Version 1 SMART Log Directory Version 1 [multi-sector log support] Address Access R/W Size Description 0x00 GPL,SL R/O 1 Log Directory 0x01 SL R/O 1 Summary SMART error log 0x02 SL R/O 5 Comprehensive SMART error log 0x03 GPL R/O 6 Ext. Comprehensive SMART error log 0x06 SL R/O 1 SMART self-test log 0x07 GPL R/O 1 Extended self-test log 0x09 SL R/W 1 Selective self-test log 0x10 GPL R/O 1 SATA NCQ Queued Error log 0x11 GPL R/O 1 SATA Phy Event Counters log 0x80-0x9f GPL,SL R/W 16 Host vendor specific log 0xa0-0xa7 GPL,SL VS 16 Device vendor specific log 0xa8-0xb7 GPL,SL VS 1 Device vendor specific log 0xbd GPL,SL VS 1 Device vendor specific log 0xc0 GPL,SL VS 1 Device vendor specific log 0xc1 GPL VS 93 Device vendor specific log 0xe0 GPL,SL R/W 1 SCT Command/Status 0xe1 GPL,SL R/W 1 SCT Data Transfer SMART Extended Comprehensive Error Log Version: 1 (6 sectors) No Errors Logged SMART Extended Self-test Log Version: 1 (1 sectors) No self-tests have been logged. [To run self-tests, use: smartctl -t] SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. SCT Status Version: 3 SCT Version (vendor specific): 258 (0x0102) SCT Support Level: 1 Device State: Active (0) Current Temperature: 31 Celsius Power Cycle Min/Max Temperature: 23/31 Celsius Lifetime Min/Max Temperature: 23/33 Celsius Under/Over Temperature Limit Count: 0/0 Vendor specific: 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 SCT Temperature History Version: 2 Temperature Sampling Period: 1 minute Temperature Logging Interval: 1 minute Min/Max recommended Temperature: 0/60 Celsius Min/Max Temperature Limit: -41/85 Celsius Temperature History Size (Index): 478 (86) Index Estimated Time Temperature Celsius 87 2015-12-30 17:38 ? - ... ..(390 skipped). .. - 0 2015-12-31 00:09 ? - 1 2015-12-31 00:10 24 ***** 2 2015-12-31 00:11 ? - 3 2015-12-31 00:12 23 **** 4 2015-12-31 00:13 23 **** 5 2015-12-31 00:14 23 **** 6 2015-12-31 00:15 24 ***** 7 2015-12-31 00:16 25 ****** 8 2015-12-31 00:17 25 ****** 9 2015-12-31 00:18 26 ******* 10 2015-12-31 00:19 26 ******* 11 2015-12-31 00:20 27 ******** 12 2015-12-31 00:21 27 ******** 13 2015-12-31 00:22 28 ********* 14 2015-12-31 00:23 28 ********* 15 2015-12-31 00:24 29 ********** ... ..( 2 skipped). .. ********** 18 2015-12-31 00:27 29 ********** 19 2015-12-31 00:28 30 *********** 20 2015-12-31 00:29 30 *********** 21 2015-12-31 00:30 31 ************ ... ..( 2 skipped). .. ************ 24 2015-12-31 00:33 31 ************ 25 2015-12-31 00:34 32 ************* ... ..( 2 skipped). .. ************* 28 2015-12-31 00:37 32 ************* 29 2015-12-31 00:38 33 ************** ... ..( 2 skipped). .. ************** 32 2015-12-31 00:41 33 ************** 33 2015-12-31 00:42 32 ************* ... ..( 2 skipped). .. ************* 36 2015-12-31 00:45 32 ************* 37 2015-12-31 00:46 31 ************ ... ..( 2 skipped). .. ************ 40 2015-12-31 00:49 31 ************ 41 2015-12-31 00:50 ? - 42 2015-12-31 00:51 31 ************ 43 2015-12-31 00:52 30 *********** ... ..( 2 skipped). .. *********** 46 2015-12-31 00:55 30 *********** 47 2015-12-31 00:56 31 ************ 48 2015-12-31 00:57 31 ************ 49 2015-12-31 00:58 31 ************ 50 2015-12-31 00:59 32 ************* 51 2015-12-31 01:00 32 ************* 52 2015-12-31 01:01 32 ************* 53 2015-12-31 01:02 ? - 54 2015-12-31 01:03 23 **** 55 2015-12-31 01:04 23 **** 56 2015-12-31 01:05 24 ***** 57 2015-12-31 01:06 24 ***** 58 2015-12-31 01:07 25 ****** 59 2015-12-31 01:08 25 ****** 60 2015-12-31 01:09 26 ******* 61 2015-12-31 01:10 26 ******* 62 2015-12-31 01:11 27 ******** 63 2015-12-31 01:12 28 ********* 64 2015-12-31 01:13 28 ********* 65 2015-12-31 01:14 ? - 66 2015-12-31 01:15 23 **** 67 2015-12-31 01:16 23 **** 68 2015-12-31 01:17 23 **** 69 2015-12-31 01:18 24 ***** 70 2015-12-31 01:19 25 ****** 71 2015-12-31 01:20 25 ****** 72 2015-12-31 01:21 26 ******* 73 2015-12-31 01:22 26 ******* 74 2015-12-31 01:23 26 ******* 75 2015-12-31 01:24 27 ******** 76 2015-12-31 01:25 28 ********* 77 2015-12-31 01:26 28 ********* 78 2015-12-31 01:27 28 ********* 79 2015-12-31 01:28 29 ********** 80 2015-12-31 01:29 29 ********** 81 2015-12-31 01:30 29 ********** 82 2015-12-31 01:31 30 *********** 83 2015-12-31 01:32 30 *********** 84 2015-12-31 01:33 30 *********** 85 2015-12-31 01:34 31 ************ 86 2015-12-31 01:35 31 ************ SCT Error Recovery Control command not supported Device Statistics (GP/SMART Log 0x04) not supported SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x0001 2 0 Command failed due to ICRC error 0x0002 2 0 R_ERR response for data FIS 0x0003 2 0 R_ERR response for device-to-host data FIS 0x0004 2 0 R_ERR response for host-to-device data FIS 0x0005 2 0 R_ERR response for non-data FIS 0x0006 2 0 R_ERR response for device-to-host non-data FIS 0x0007 2 0 R_ERR response for host-to-device non-data FIS 0x0008 2 0 Device-to-host non-data FIS retries 0x0009 2 2 Transition from drive PhyRdy to drive PhyNRdy 0x000a 2 3 Device-to-host register FISes sent due to a COMRESET 0x000b 2 0 CRC errors within host-to-device FIS 0x000f 2 0 R_ERR response for host-to-device data FIS, CRC 0x0012 2 0 R_ERR response for host-to-device non-data FIS, CRC 0x8000 4 1233 Vendor specific
smartctl 6.4 2014-10-07 r4002 [x86_64-linux-3.16.0-4-amd64] (local build) Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org Smartctl open device: /dev/sdf [USB JMicron] failed: No device connected
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