kamaraju kusumanchi wrote: > Running gsmartcontrol on a brand new Western Digital hard drive says > that SMART support is unavailable. The hard drive is placed in a Dual > Bay external hard drive docking station which is connected via a USB > cable to my computer. So my set up is > > hard drive -> docking station -> usb port of computer > > > gsmartcontrol output: > > smartctl 6.4 2014-10-07 r4002 [x86_64-linux-3.16.0-4-amd64] (local build) > Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org > > === START OF INFORMATION SECTION === > Vendor: WDC WD10 > Product: EZEX-00BN5A0 > Revision: 0106 > Compliance: SPC-4
This is the SCSI view of the drive. > ... > Docking station info: > Sabrent USB 3.0 to SATA Dual Bay External Hard Drive Docking Station > for 2.5 or 3.5in HDD, SSD with Hard Drive Duplicator/Cloner Function > [4TB Support] (EC-HDD2) > http://www.amazon.com/gp/product/B00IKC14OG > > Computer info: > Dell Precision T3500 > > OS info: > ... > % lsusb -v > Bus 002 Device 004: ID 152d:1561 JMicron Technology Corp. / JMicron > USA Technology Corp. > Device Descriptor: > ... > idVendor 0x152d JMicron Technology Corp. / JMicron USA > Technology Corp. > idProduct 0x1561 > bcdDevice 1.06 JMicron bridges may work with '-d usbjmicron' or '-d sat' option. Please provide 'smartctl -d ... -x ...' output as attachments. If '-d usbjmicron' works, try also '-d usbjmicron,x'. > Here are my questions > > 1) Is there a work around to get smart working on this setup? I prefer > to have it working through usb instead of connecting the drive > internally. Is that possible? See above. > 2) Does it matter that I am using an old version of smartmontools > 6.3+svn4002-2+b2? Will it work if I upgrade to 6.4? No, this version already supports '-d usbjmicron' and '-d sat'. Newer versions add '-d usbprolific'. > 3) In https://www.smartmontools.org/wiki/Supported_USB-Devices , I see > that some users had success by using '-d usbjmicron', '-d > usbjmicron[,x]', '-d usbjmicron,x' etc., I want to try these options > one by one and see which one works. Will the drive get corrupted if I > tried the wrong -d option? Any suggestions on which one I should try > first? See above. And yes, there is a small risk that problems (e.g. USB device disconnected) occur if the wrong command was issued. Usually the USB bridge reports 'unsupported scsi command' which is harmless. Thanks, Christian ------------------------------------------------------------------------------ _______________________________________________ Smartmontools-database mailing list Smartmontools-database@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/smartmontools-database
