On Wed, Sep 30, 2009 at 4:52 AM, Giancarlo Livraghi <[email protected]> wrote: > > Maybe. But I (we) have every right to do so. And a worldwide quality leader > should raise the bar before its customers do. True leadership isn't resting > on one's laurels. It's being committed to improvement - or, at least, > reduction of glitches. >
Just came across this [1], which provides some insight on how Google evaluates the quality of its search engine. [1] http://www.businessweek.com/the_thread/techbeat/archives/2009/10/googles_scott_h.html
